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SUPPORT & SERVICE


Frequently Asked Questions


Your company are manufacturer company or trading company?

Manufacturer. We are running three factories over 10 years.


What's your product categories?

Electronices industry devices,auto parts,hardware components industrial automation equipments are our sources products.We also wholesales some general machine from our factories for our customers easily purchase.


What's your business production models?

For non-standard equipments steps: Sample test→ Technical analysis→Tolution confirmation→Confirm contract→Customer deposit→Engineering design→Production→Machine commissioning→Pilot production→Sample confirm→Customer acceptance→Loading on board→Installation&Train→Customer service.


What's your lead time?

For customized non-standard equipments. 45 ~ 180days. ;For general equipment. 10days regularlly.


What's your main market?

India and America at present.


How's your R&D team?

Over 20 mechanical equipments design engineers. Provide precise and high efficiency designing service.


How about your company actual situation?

BYD,DELIXI,CHNT are our customer. 3factories,10 years manufacturer experience,over 60 technique patents,many trading company cooperation with us,we start export business this year.


What's your solution if machine out of running?

1 year from date of shipment. If any damage during the period caused by the Seller, the Seller shall then offer free maintenance on site and free component replacement (Exclusive of quick-wear parts).We offer life-long maintenance service, only labor cost will be needed if beyond the warranty period. If any damage parts needed component replacement and the Seller is not to blame, the Seller has the right to ask for material cost.


What kinds services can you provide?

Please see the belowing.


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